Bienvenue chez Upgrade

Formez-vous en alternance pour devenir conseiller relation client à distance ou conseiller vente avec Upgrade, votre CFA dédié.

A group of young professionals engaged in a lively training session at a modern classroom.
A group of young professionals engaged in a lively training session at a modern classroom.

150+

15

Taux de réussite

95%

Projets clés

Des formations en alternance concrètes et dynamiques

Students collaborating on a customer service training project in a modern classroom
Students collaborating on a customer service training project in a modern classroom
Relation Client

Apprenez à gérer les interactions à distance

A trainee practicing remote customer support on a headset
A trainee practicing remote customer support on a headset
Students engaging in a lively sales role-play exercise
Students engaging in a lively sales role-play exercise
A mentor guiding a student through sales techniques in a workshop
A mentor guiding a student through sales techniques in a workshop
Conseil Vente

Développez vos compétences en vente directe

Grâce à Upgrade, j'ai trouvé ma voie en alternance et gagné en confiance dans la relation client à distance.

Léa M.

A smiling young woman sitting at a desk with a laptop, headset on, engaged in a customer service call.
A smiling young woman sitting at a desk with a laptop, headset on, engaged in a customer service call.

★★★★★